Got a question?

Answers to the most frequently asked questions
about our products and services can be found here.

Got a question?

Answers to the most frequently asked questions
about our products and services can be found here.

Frequently Asked Questions

Sagging Skin Elasticity

Most LED devices lose the majority of their power before it reaches the cells that matter - up to 95% of LED light bounces straight off the surface of the skin. Laser light behaves differently. Because it is coherent, polarized and monochromatic, it creates what is known as the Speckle Effect, amplifying the light's intensity through the full depth of penetration rather than scattering at the surface.

That is the structural reason LED can warm the skin without meaningfully rebuilding it, while a true laser reaches the fibroblasts that produce collagen and elastin - the two proteins responsible for turning loose, saggy skin firmer again. You can read more on the difference between LED and laser light therapy.

Yes. The LYMA Laser's patented Lens Technology uses a double-diffused lens that removes heat from the beam before it reaches the skin, so the light is biologically active but thermally inert.

That is what makes it a safe laser for skin elasticity work even in these thinner, more delicate zones, without the risk of thermal or melanin-related damage that comes with heat-based devices, and without downtime. See how this compares to in-clinic laser treatments for more detail.

They work on different principles. Fillers add volume from the outside; the LYMA Laser works by rebuilding the skin's own collagen and elastin infrastructure from within, at a cellular and genetic level. It is an FDA-cleared, clinic-grade device designed for daily use at home, with no needles, no downtime and no numbing required.

It will not replicate an in-clinic procedure overnight, but it is built to improve the skin's underlying structure over time, rather than temporarily disguising loose skin without addressing what's causing it. The clinical study behind this technology is publicly available if you'd like to see the evidence for yourself.

Utilizing the skin scan feature within the LYMA App provides the most effective tracking method. Begin by capturing an initial scan, then repeat the process every 30 days under identical lighting and positioning for precise results. While users typically observe improved firmness by day 30 as internal structural renewal progresses, the App offers objective metrics and side-by-side imagery, allowing you to monitor visible changes in skin laxity without depending on memory alone.

For optimal consistency, record every treatment: once your session is finished, simply tap the circle adjacent to the Routine on your Home Screen or select the Mark As Complete option. Maintaining an accurate log ensures you can clearly see how your usage patterns correlate with your skin analysis results as time goes on.

Skin aging does not stop - collagen and elastin production naturally slow with age - so maintaining results means maintaining use, in the same way that stopping strength training eventually loses you the muscle you built. As an ongoing laser for skin elasticity rather than a single fix, the Laser is designed to be a daily part of your skincare routine.

Many customers pair it with LYMA Power Youth Skincare, formulated to support the same elasticity benefits topically.

Installment payment options are available through Affirm, which allows you to spread the cost of your purchase over time with plans of up to 24 months, subject to approval.

Your LYMA Laser is backed by a 2-year warranty, so you're covered from day one. You'll also have direct access to our dedicated Concierge team for bespoke advice and consultations, via email, live chat or WhatsApp, whenever you have a question about your routine or results.

And the LYMA App keeps you supported day to day: it tracks your treatments, monitors your progress through AI-powered skin analysis, and sends personalized routines and reminders to help you stay consistent.